SHIPPING & DELIVERY
At The Plant Daddies, we take great care to ensure your living art arrives safely and in perfect condition. We offer several delivery options based on your location and the nature of your order.
DELIVERY OPTIONS
White Glove Delivery
Available in Los Angeles and Orange County for select products. Includes:
- A two-person crew
- In-room delivery of your choice
- Thoughtful placement and care for your space
Scheduling depends on your location and product.
Additional fees may apply for stairs, access, or special handling.
Standard Delivery
For eligible orders outside our White Glove region.
Trees and planters are securely packaged and shipped
directly to you
Pot and plant will arrive separately for safer transport
Additional shipping charges calculated at checkout based on
size, weight, and destination
LOCAL DELIVERY
We offer local delivery within 20
miles of our LA and OC studio's for select items.
- Enter your address at checkout to see if local delivery is available
- If the option does not appear, your address or product is not eligible
- You'll receive an email with real-time tracking once your delivery is scheduled
Store Pickup
Free pickup is available at our studios:
LA Studio: 8728 Aviation Blvd, Inglewood, CA 90301
OC Studio: 7000 Marine Way A, Irvine, CA 92618
Pickup hours: Monday–Saturday, 9:30 AM – 4:00 PM
We’ll email you as soon as your order is ready.
Shipping Info
Order Processing
Please allow 5 business days to process your order. You’ll receive a confirmation email and tracking info as soon as it ships.
Domestic Shipping
Shipping fees are calculated at checkout based on your order size and location.
Returns & Damages
We accept returns within 5 days of delivery if items are unused and in original condition.
Refunds are issued minus shipping costs.
If your item arrives damaged, email onlineorders@theplantdaddies.com with your order number and photos.
Questions?
Need help with a special request or not sure which delivery option is right for you?
We’re here to help:
onlineorders@theplantdaddies.com