Shipping Policy
ORDER PROCESSING:
Please allow 5 days for us to process your order. Expect an email within those 5 days to let you know your order is on the way!
STORE PICKUP - 8728 AVIATION BLVD INGLEWOOD, CA 90301
Orders can be picked up Monday-Saturday 9:30-4:00 An email will be sent when your order is ready for pickup.
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 20 miles of our shop for those items that are specified as local pickup or delivery only. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
When your order is ready for delivery, you will receive an email with real-time tracking information.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
INTERNATIONAL SHIPPING:
We are unable to ship anything international at this time.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 5 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at onlineorders@theplantdaddies.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at onlineorders@theplantdaddies.com